Политика возврата
Last updated: May 2026
At SimpliFit, we want users to have a clear and transparent experience when purchasing subscriptions and digital services through our platform.
This Refund Policy explains when refunds may be issued for purchases made through Simplifit.ai or related applications and services.
1. Digital Subscription Services
SimpliFit provides digital subscription-based services, including AI-powered calorie tracking, nutrition analysis, and related premium features.
By purchasing a subscription, you agree that access to premium digital functionality may begin immediately after payment is completed.
2. Free Features and Trial Access
Users may have access to free features before purchasing a paid subscription. We encourage users to evaluate the service before upgrading to a paid plan.
3. Refund Eligibility
Refund requests may be reviewed on a case-by-case basis.
Refunds may be granted in situations including:
- duplicate charges
- accidental purchases
- technical issues preventing access to paid features
- billing errors
- unauthorized transactions
Refunds are generally not provided for:
- partial subscription periods
- unused time remaining on a subscription
- dissatisfaction after significant use of premium features
- failure to cancel a subscription before renewal
4. Subscription Cancellation
Users may cancel their subscription at any time.
After cancellation, premium access will remain active until the end of the current billing period unless otherwise required by applicable law.
Cancelling a subscription stops future renewals but does not automatically generate a refund for previous payments.
5. Requesting a Refund
To request a refund, please contact:
Please include:
- the email associated with your account
- transaction details
- the reason for the request
We aim to review refund requests within 3–7 business days.
6. Payment Providers
Payments may be processed through third-party payment providers including Paddle and app marketplaces.
In some cases, refunds may be issued directly by the payment provider according to their own policies and procedures.
7. Chargebacks and Fraud Prevention
We reserve the right to deny refund requests in cases involving abuse, fraud, manipulation, or repeated refund attempts.
8. Changes to This Policy
We may update this Refund Policy from time to time. Continued use of the service after updates constitutes acceptance of the revised policy.
9. Contact Information
If you have questions regarding this Refund Policy, please contact:
PIXELTIDE LLC
833 Saint Vincent
Irvine, CA 92618
United States